Privacy Policy
Last Updated: 2026
Tom's Refrigeration Pty Ltd ("we," "our," or "us") operates the tomsrefrigeration.com.au website. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all associated features, applications, and services (collectively, the "Site").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site. By accessing and using tomsrefrigeration.com.au, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily submit information through contact forms, newsletter sign-ups, or surveys, we may collect your name, email address, phone number, and other details you provide.
- Technical Information: We automatically collect your Internet Protocol (IP) address, browser type, operating system, referring URLs, pages visited, and the time and date of your visits.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience and analyze Site usage patterns.
- Usage Data: We collect information about how you interact with our Site, including clicks, links followed, content viewed, and search queries.
How We Use Information
We use the collected information for the following purposes:
- To perform analytics and understand user behavior patterns on our Site;
- To track affiliate referrals and commission purposes;
- To improve Site functionality, content, and user experience;
- To respond to your inquiries and provide customer support;
- To send newsletters, updates, and promotional content (only with your consent);
- To prevent fraud and ensure Site security;
- To comply with legal obligations and regulatory requirements.
Cookie Policy
We use the following types of cookies:
- Essential Cookies: Required for basic Site functionality and security.
- Analytics Cookies: Track user behavior to improve Site performance and content.
- Affiliate Tracking Cookies: Monitor referrals to partner casinos and affiliate networks to track commissions.
- Marketing Cookies: Support targeted advertising and promotional campaigns.
You can control cookie preferences through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect Site functionality. For more information about cookies, visit allaboutcookies.org.
Third-Party Links
Our Site contains links to external websites, including online casinos and affiliate partners. We are not responsible for the privacy practices, content, or policies of these third-party websites. We strongly encourage you to review the privacy policies of any external sites before providing personal information or engaging with their services.
Your use of third-party websites is governed by their respective terms and privacy policies, not this Privacy Policy. We recommend exercising caution when clicking external links and verifying the legitimacy of any gambling platforms.
Your Rights
Under Australian Privacy Law (Australian Privacy Principles), you have the right to:
- Access the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information (subject to legal obligations);
- Opt-out of direct marketing communications;
- Lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe we have breached your privacy rights.
To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by Australian law. Analytics and usage data are typically retained for up to 24 months. Affiliate tracking data is retained for the duration required to process commissions and resolve disputes. You may request deletion of your personal information at any time, subject to legal retention obligations.
Contact Us
If you have questions, concerns, or complaints regarding this Privacy Policy or our privacy practices, please contact us:
- Email: [email protected]
- Website: tomsrefrigeration.com.au
We will respond to your inquiry within 30 days of receipt. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner at www.oaic.gov.au.